This week on the Small Owned Business (S.O.B.) Marketing podcast we are focusing on returning customers. We discuss strategies small businesses can use for retaining repeat customers and building brand loyalty.
Join us as we discuss the importance of personalization, relationship nurturing, and building community for your repeat customers.
If you havenโt watched Part 1, we suggest you watch that first: https://youtu.be/cEEP2yGseXM
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Chapters:
00:00 Thank You For Listening & Please Leave us a 5 Star Review
04:40 Attracting Repeat Customers to Your Small Business
06:47 Goals for Retaining Customers
12:27 Personalization in Customer Experience
21:22 Ongoing Support and Customer Feedback
29:28 Marketing Strategies for Retaining Customers
44:28 Nurturing Community for Customer Retention
48:53 TLDL: Summary of Attracting Repeat Customers to Your Small Business
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๐๐๐๐๐๐๐ ๐๐๐๐๐๐๐:
Attracting Customers To Your Small Business | Part 1: New Customers: https://youtu.be/cEEP2yGseXM
๐.๐.๐ (๐๐ฆ๐๐ฅ๐ฅ ๐๐ฐ๐ง๐๐ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ) ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐ญ๐ฒ: https://www.skool.com/sob
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